Privacy Policy

This Privacy Policy was last updated on April 7, 2026

1. Introduction

Welcome to TechNeura Labs (“TechNeura”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when visiting our website at techneura.ai or engaging with our courses, workshops, and related services.

By using our website or submitting your personal information to us, you agree to the terms of this Privacy Policy. Please read it carefully. If you do not agree with the terms, please discontinue use of our website and services.

2. Who We Are

TechNeura Labs is a technology education and consultancy company based in Sri Lanka, offering skill enablement programmes, professional development workshops, consultancy services, and technology solutions. Our services span AI, cybersecurity, cloud computing, data & business intelligence, and digital transformation.

For any questions regarding this Privacy Policy, you may contact us at:

  • Website: techneura.ai
  • Email: info@techneura.ai
  • Phone: 077 630 8285

3. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in our courses, workshops, or services, or when you contact us through our website. The personal information we collect may include:

  • Full name
  • Email address
  • Contact (mobile) number

We do not collect sensitive personal information such as financial details, national identity numbers, or health information through our website.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

4.1 Providing Course and Workshop Information

We use your contact details to send you relevant information about our courses, workshops, programmes, and events that may interest you. This includes registration confirmations, schedules, updates, and course-related materials.

4.2 Marketing and Promotional Communications

From time to time, we may use your personal information to send you marketing communications about our services, new programmes, industry insights, and special offers from TechNeura Labs. These communications will be sent to you via email or phone (including SMS or calls).

You may opt out of receiving marketing communications at any time by:

  • Clicking the “unsubscribe” link in any email we send you
  • Contacting us directly at info@techneura.ai
  • Calling us at 077 630 8285 and requesting removal from our mailing list

4.3 Service Improvement and Internal Operations

We may use your information to improve our website, services, and overall user experience, as well as for internal record keeping and administrative purposes.

5. Legal Basis for Processing Your Information

We process your personal information on the following legal grounds:

  • Consent: You have given us your consent by voluntarily submitting your information through our website.
  • Legitimate Interests: We process your information for our legitimate business interests, such as marketing our services and improving programme offerings, where this does not override your rights.
  • Contractual Necessity: Where you engage with our programmes or workshops, processing your information may be necessary to fulfil our obligations to you.

6. Sharing of Your Personal Information

TechNeura Labs does not sell, rent, trade, or otherwise transfer your personal information to any third party for their own marketing or commercial purposes. We treat the protection of your data as a fundamental responsibility.

We may share your information only in the following limited and strictly controlled circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website or delivering our services (e.g., email delivery platforms), strictly under confidentiality agreements and only to the extent necessary.
  • Legal Compliance: Where we are required by law, court order, or government regulation to disclose your information.
  • Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that process, subject to equivalent privacy protections.

In all cases where third parties are involved, we take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

7. How We Protect Your Information

The security of your personal information is of the highest priority to TechNeura Labs. We implement appropriate and reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These precautions include:

  • Storing data on secured servers with access controls
  • Using encrypted channels for data transmission where applicable
  • Limiting access to personal information to authorised personnel only
  • Regularly reviewing and updating our data handling and security practices

While we take every precaution to safeguard your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to continuous improvement of our security standards.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymise it in a manner that prevents unauthorised recovery.

9. Your Rights

Depending on applicable laws and regulations, you may have the following rights with respect to your personal information:

  • Right of Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
  • Right to Withdraw Consent: You may withdraw your consent for marketing communications at any time.
  • Right to Object: You may object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us at info@techneura.ai or call 077 630 8285. We will respond to your request within a reasonable timeframe.

10. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand how visitors interact with our content. You may configure your browser settings to refuse cookies; however, this may affect your ability to use certain features of our website.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of any third-party websites and encourage you to review the privacy policies of any site you visit.

12. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.

13. Changes to This Privacy Policy

TechNeura Labs reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the Effective Date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website following any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

TechNeura Labs

  • Website: techneura.ai
  • Email: info@techneura.ai
  • Phone: 077 630 8285